FAQs

Product & Customization

What types of wristbands do you offer?

We offer Tyvek, Vinyl, Silicone, Fabric, and RFID/NFC wristbands. Each type is suitable for different applications such as events, healthcare, or branding.

Can I customize the wristband design?

Yes, you can customize colors, logos, text, numbering, barcodes, QR codes, and even RFID encoding according to your needs.

What is the minimum order quantity (MOQ)?

MOQ depends on the wristband type. Most standard wristbands require 1000 pieces minimum.

Orders & Delivery

How long does it take to process and deliver an order?

Typical production takes 5–10 business days, depending on quantity and customization. Shipping time varies by destination, but we provide tracking for all orders.

Can I get a sample before placing a full order?

Yes, we provide sample wristbands so you can check color, size, and print quality before confirming the full order.

Do you offer international shipping?

Yes, we ship worldwide. Orders are securely packaged and delivered via reliable carriers.

Payment & Support

What payment methods do you accept?

We accept bank transfers (T/T), PayPal, and credit card payments. Payment details will be confirmed when you place your order.

What if the wristbands are damaged or incorrect?

Please contact our support team immediately. We will verify the issue and provide replacement or refund if necessary.

How can I contact customer support?

You can reach us via email, WhatsApp, or the contact form on our website. We usually respond within 24 hours.